Wilber & Associates
  • Subrogation Recovery
  • $15/hr
  • Base + Commission
  • Full Time

Life, Health, Vision, Dental, PTO

Collections Specialist

The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Collections Supervisor.


  • Reviewing open accounts for collection efforts.
  • Place Collection calls / written correspondence to customers regarding past due balances,
  • Making outbound collection calls in a professional manner while keeping and improving customer relations.
  • Resolves client-billing problems and collects on delinquent accounts,
  • Applies good customer service in a timely manner.
  • Collect customer payments in accordance with payment due dates.
  • Identify issues affecting account delinquency
  • Review and monitor assigned accounts
  • Provide timely follow-up on payment arrangements.

Preferential Skills and Experience

  • Strong communication, problem solving and analytical skills required
  • Ability to work independently and to adapt to a fast-changing environment.
  • Proficiency in Microsoft Office including Excel, Word and Access.
  • Experience in a telecommunications environment is preferred but not required.
  • Must have attention to detail with an eye for accuracy.
  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.


  • You are smart.  You are hungry.  You want to start a career.
  • You care about team and culture and let's be honest, perks.
  • You are curious.  You have questions.  You should apply.
  • wilberjobs.com



Wilber & Associates
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